BlueJeans App Calendar Overview The BlueJeans App for Windows, Mac, and Linux displays upcoming meetings that you've scheduled from your BlueJeans account for quick one-click joining. In addition, the BlueJeans App also supports direct integration with your Google or Outlook calendar. Uninstaller for Windows Desktop App. Targeted for Release: September (Blue Uninstaller 1.0) We now have BlueJeans Desktop App uninstaller for Windows. This.exe, if used, can do a clean uninstall of the BlueJeans client from your machine. Learn more End of Support for Desktop App on Windows 7. Target Date: December 31, 2020. How to Download the Blue Jeans App (PC and Mac).
BlueJeans now offers the ability to share video clips on the fly! Users can pull up a YouTube video clip and share it with meeting attendees without having to download or upload anything ahead of time. This functionality requires an audio driver to be installed in order to capture the computer audio and send it to the rest of the meeting participants. Below is a description of the feature along with steps for IT to centrally deploy the audio driver.
Please note: While only the Desktop 2.x App can share video clips with audio, all endpoints can receive it, with the exception of users who have joined using the Internet Explorer or Edge browsers.
Feature Overview
BlueJeans 2.11 users will now see an option to “Share computer sound” when initiating content sharing:
The first time a user selects this option, they will need to install an audio driver. This will require admin rights; if the user does not have them, the audio driver installation will fail and alert the user. If IT prefers to install this driver for users that do not have admin rights, they can do so through a centralized deployment tool (instructions below).
Once the driver is present, when the user checks “Share computer sound”, any audio playing on their computer will be shared alongside the content. For example, if they were to pull up a YouTube video clip, both the video clip and audio will be played to the remote participants. As soon as they stop sharing, both the content and audio will no longer be transmitted.
Note: The “Share computer sound” option is always unchecked by default.
System Requirements
- As called out in our system requirements, Video Clip Sharing requires up to 4.5 Mbps to provide a high quality experience
- The minimum supported App version for Video Clip sharing is 2.12
- If your total CPU usage exceeds 75%, we will start to step down the amount of resources BlueJeans is using, thus degrading the quality of Video Clip Sharing
Caveats
- When sharing a video clip to dual display Room Systems, the Rooms will display the video clip on the same screen where remote Participant video is displayed. The reason behind this is some Room Systems do not support receiving high motion screen share in the content channel, so BlueJeans uses the video channel to ensure it works for all Rooms
- Windows users who share a video clip will also share their App widget containing remote Attendees’ video
- Sharing from a 4k monitor will not achieve high motion screen sharing
Install the Audio Driver Centrally (IT Administrators)
Windows
The audio driver can be installed during installation of user or machine MSI via the command line. The Windows command prompt must be opened as administrator.
Please use the below commands for the respective MSI (please change the version number based on the version you are installing):
- Machine MSI: msiexec /i BlueJeans.2.10.464m.msi INSTALLAUDIODRIVER=1
- User MSI: msiexec /i BlueJeans.2.10.464u.msi INSTALLAUDIODRIVER=1
If the app installation needs to be quiet, please use the /q option along with the above command:
- Machine MSI: msiexec /i BlueJeans.2.10.464m.msi INSTALLAUDIODRIVER=1 /q
- User MSI: msiexec /i BlueJeans.2.10.464u.msi INSTALLAUDIODRIVER=1 /q
Mac
From v2.11.0.0 onward, there is an option to install the BlueJeans audio driver as part of the pkg install process via command line.
By default, our pkg does not pre-select the audio driver for installation. If you would like to include the BlueJeans audio driver during installation of the Desktop client via our pkg, then a configuration plist file will need to be passed to the installer command.
To opt-in for driver installation:
1. Create a choices plist file
To opt-in for installation of the driver, you must create a choices plist that tells the installer that one specific attribute should be selected; in this case, the BlueJeans audio driver. The file should appear as follows:
The attributeSetting key refers to the option to either install (1) or not install (0). In this case, we will set this value to '1' since we want the audio driver to be installed as part of the pkg installation process. The choiceAttribute key should be set to 'selected'. Lastly, the choiceIdentifier key corresponds to the component package in question. Running macos apps in linux.
2. Install using the choices plist
Now that the choices plist file has been created, we are ready to run an installer command that takes our plist file into account. With the choices we have made, the BlueJeans application and audio driver will be installed.
Note: The audio driver will be installed to the location '/Library/Audio/Plug-Ins/HAL'
App Delete Mac Free
Uninstall the Audio Driver
Windows
Deleting Apps Windows 10
There are two options available to Windows users:
Method 1: The audio ariver will be removed if the BlueJeans App is uninstalled
Method 2: Remove just the audio driver from device manager
Deleting Blue Jeans App From Macbook
Users can explicitly remove the audio driver from the device manager without uninstalling the BlueJeans App:
- Navigate to the Device Manager
- Expand 'Sound, video and game controllers'
- Right-click on the 'BlueJeans Audio' driver
- Select 'Uninstall device'
Mac
From your Mac Terminal, run the following commands:
- sudo launchctl unload /Library/LaunchDaemons/com.bluejeansnet.PrivilegedHelper.plist
- sudo rm /Library/LaunchDaemons/com.bluejeansnet.PrivilegedHelper.plist
- sudo rm /Library/PrivilegedHelperTools/com.bluejeansnet.PrivilegedHelper
- sudo rm -rf /Library/Audio/Plug-Ins/HAL/BlueJeans Audio.driver
- sudo killall coreaudiod
Installing the App
To get the latest version of the app, visit our Downloads page, or, simply join your first BlueJeans meeting and the App will install automatically:
- Start the installation
- Add the extension
- Click when download completes
- Double-click to launch the app
- Confirm to open the app
- You'll land in the prep room. To check to make sure you're ready to join the meeting, you can:
- Check your image, to make sure you look good!
- Mute (or unmute) your camera or mic
- Change the device selection for camera, mic or speaker (if applicable)
- Join the meeting, or
- Join via another connection option (from a telephone, room system, share your screen only, and other options)
Calendar in your App
Integrate your BlueJeans App with your Gmail or Outlook Calendar. This will allow you to review recent meetings, and, see your upcoming meetings and join them directly from the App! The app supports:
- Gmail in Mac/Windows/Linux, and
- Outlook 2010, 2013, 2015 & 2016 in Windows.
- Gmail in Mac/Windows/Linux, and
- Outlook 2010, 2013, 2015 & 2016 in Windows.
- Click an upcoming meeting bar to see the details. Click the Join button to join the meeting,
- Hover over an upcoming meeting and click the Join button to go directly into the meeting,
- Click to join your Personal Meeting ID (use the 'i' link to copy your Personal Meeting URL),
- Click to Schedule a new meeting (from the web app),
- Join a different meeting (hosted by someone else), entering their meeting ID.
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Frequently Asked Questions
![Mac Mac](/uploads/1/3/4/2/134296637/914227453.jpg)
How is the app delivered on Windows; MSI or EXE?
The standard EXE installer is available from our Downloads page. Individual users who don’t have the app installed will be prompted to download the EXE file when they join a meeting and choose 'BlueJeans App' from the list of available Connection Options. If you are an admin that wants to deploy the BlueJeans App to multiple users, please Click Here to learn more about our MSI Deployment options.
The standard EXE installer is available from our Downloads page. Individual users who don’t have the app installed will be prompted to download the EXE file when they join a meeting and choose 'BlueJeans App' from the list of available Connection Options. If you are an admin that wants to deploy the BlueJeans App to multiple users, please Click Here to learn more about our MSI Deployment options.
What are the Supported Operating Systems?
- Windows 10, 8, 7, and Vista.
- Mac OS X 10.9 and above.
- Linux on Red Hat v7 and above and Fedora v22 and above.
Is there a Minimum Version Requirement?
In order to provide the best software and product support for our customers, we must periodically retire older versions of software. This enables BlueJeans to continue to innovate and deliver features and enhancements for our valued customers.
Effective January 1st, 2017, BlueJeans App versions 1.16 and older will be officially retired. Users on retired versions of the software will need to update to latest version. Users will be prompted to update to the latest version available, when the app launches. Once updated, all future updates will be done automatically. Cd cover app mac.
In order to provide the best software and product support for our customers, we must periodically retire older versions of software. This enables BlueJeans to continue to innovate and deliver features and enhancements for our valued customers.
Effective January 1st, 2017, BlueJeans App versions 1.16 and older will be officially retired. Users on retired versions of the software will need to update to latest version. Users will be prompted to update to the latest version available, when the app launches. Once updated, all future updates will be done automatically. Cd cover app mac.
How can I check which Version I'm Using and Update If Needed?
- Launch the BlueJeans App.
- Click on the 'Blue Jeans' tab in the top, left-hand, corner of the interface.
- Select 'About Blue Jeans' from the list to confirm your current BlueJeans App version.
- Select 'Check for Updates' from the list to confirm if any updates are available.
What if an user doesn’t have admin privileges to install the BlueJeans application?
The BlueJeans application does not require admin privileges.
The BlueJeans application does not require admin privileges.
Keyboard shortcuts mac os. What if the application won’t install due to our Antivirus or Security systems put in place?
We would recommend whitelisting the BlueJeans App to allow the application to install without interference.
We would recommend whitelisting the BlueJeans App to allow the application to install without interference.